privacy policy

OneDay Website and Application (App) Collection and Use Disclosure Notice

This Website and App Privacy Policy outlines how OneDay, as part of the Monash IVF Group, handles information collected through our website and App. When you use our website or App, you may provide us with personal information, including data collected via third-party providers.

OneDay adheres to the Monash IVF Group Privacy Of Your Information Policy, which explains how we manage personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. The purposes for which we collect personal information are detailed in our Privacy Policy.

Use of Personal Information Collected Through Our Website or App

We collect personal information (such as your email address or other contact details) via our website or App when you submit an online enquiry, complete the diagnostic health survey, or request access to the App.

Additionally, we may collect information considered personal through third-party cookies and pixels. We take all reasonable steps to minimise the data collected by these third-party tools and will only use this information for purposes identified in our Privacy Policy.

Where collected information is personal, we use it in accordance with the Monash IVF Group Privacy Of Your Information Policy and relevant privacy laws. The primary purpose of collecting this data is for administrative and internal business purposes related to our services. Secondary purposes may include marketing, sending newsletters, and providing technology updates.

Cookies

Cookies are small files stored on your computer, tablet, or mobile phone by a website to record your visit and collect statistical information.

OneDay uses cookies on our website to improve your browsing experience, track website visits, and provide relevant information across our website and third-party sites, including social media platforms. We use this information to enhance our website experience by developing more effective content and user interactions.

PLEASE NOTE: This data is anonymous and cannot be traced back to any individual user.

Remarketing with Google Analytics

OneDay uses analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. You can opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or by disabling Google Analytics tracking via the Google Analytics opt-out page.

For more details on remarketing, please refer to Google’s Remarketing Privacy Guidelines, Policies, and Restrictions.

Other Pixels and Cookies Used by OneDay

In addition to Google Analytics, OneDay uses the following pixel providers:

Third-Party Pixel
Purpose
Opt-Out Method
Google GA4
Tracks website traffic and user interactions to improve site functionality.
Install the Google Analytics Opt-Out Browser Add-On or enable Do Not Track in your browser.

Contact Us

For any questions regarding our Website and App Collection Notice or for more details on how we collect, use, disclose, and store personal information, please refer to the Monash IVF Group Privacy Of Your Information Policy or contact us:

  • Postal Address: Privacy Officer, Monash IVF Group, Level 1, 510 Church Street, Cremorne VIC 3121